Privacy Policy

We collect information you provide directly to us, such as when you create an account, purchase a report, or contact us for support. This includes:

Personal Identification Information: Name, email address, phone number, job title, and company name.

Payment Information: Credit card details and billing address processed securely through our payment providers. We do not store full card numbers on our servers.

Usage Data: Pages visited, reports viewed, search queries, time spent on pages, and other interactions with our platform.

Device Information: Browser type, operating system, IP address, and device identifiers.

Communication Data: Records of correspondence when you contact our support team or request a briefing call.

We use the information we collect to:

• •Fulfil Orders: Process report purchases, deliver digital content, and provide access to purchased materials.
• •Account Management: Create and maintain your account, authenticate your identity, and personalise your experience.
• •Customer Support: Respond to enquiries, resolve disputes, and provide technical assistance.
• •Communications: Send transactional emails, order confirmations, and — where you have opted in — newsletters and market intelligence updates.
• •Product Improvement: Analyse usage patterns to improve our platform, content, and services.
• •Legal Compliance: Meet our legal obligations, enforce our terms, and prevent fraud or misuse.

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Service Providers: Trusted third-party vendors who assist us in operating our platform, processing payments, sending emails, and analysing usage — all bound by confidentiality agreements.

Business Partners: With your consent, we may share anonymised or aggregated insights with research partners.

Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights and safety of Claritas Intelligence and our users.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity subject to equivalent privacy protections.

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for core platform functionality such as authentication and session management.

Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).

Preference Cookies: Remember your settings and preferences across visits.

Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness, only where permitted.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• •Account data is retained for the duration of your account and up to 5 years after closure for legal compliance.
• •Transaction records are kept for 7 years for tax and accounting purposes.
• •Support correspondence is retained for 3 years.
• •Analytics data is retained in anonymised form indefinitely.

You may request deletion of your personal data at any time, subject to our legal obligations.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• •Access: Request a copy of the personal data we hold about you.
• •Rectification: Request correction of inaccurate or incomplete data.
• •Erasure: Request deletion of your personal data ("right to be forgotten").
• •Restriction: Request that we limit processing of your data.
• •Portability: Receive your data in a structured, machine-readable format.
• •Objection: Object to processing based on legitimate interests or for direct marketing.
• •Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include:

• •SSL/TLS encryption for data in transit
• •AES-256 encryption for sensitive data at rest
• •Multi-factor authentication for administrative access
• •Regular security audits and penetration testing
• •Employee training on data privacy and security

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Claritas Intelligence operates globally. Your data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant data protection authorities.

Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will promptly delete it.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Claritas Intelligence — Data Privacy Team Email: [email protected] Address: 1003 Seco St, Pasadena 91103, USA

For EU/UK residents, you also have the right to lodge a complaint with your local data protection authority.